blog.payne.org

Boy, have I gotten spoiled with Verizon FiOS.  I’ve got 20mb down, 2 (or 5) up, and it’s not shared bandwidth. I have sub-10ms ping times to core sites.  I pay $100/month for the business version, which gives me 5 static IPs and no blocked ports.

We’ve had a hard-wired, always-on, dedicated Internet connection our house since 1992 (in some form:  56k DDS, ISDN, etc.).  But for the past year, I’ve experienced something I never expected:  I have far better bandwidth at home than work.

There’s an entrepreneurial lesson in the current Facebook dustup:  hubris can quickly lead to trouble.

There’s a fine line between confidence and arrogance.  Confident companies know what they’re going to do, and they do it.  Arrogant companies take it a step further and make it about proving something.

Arrogance is trouble because it kills the fan base.  Companies and entrepreneurs, like sports teams and rock bands, need fans to be successful.  Even famously arrogant companies like Google and Wal-Mart treat their user-customers well, and when they mess up, they usually attempt to make it right.

Facebook is in the middle of pissing off all the fans.