Author Archives: payne

The Sentiment of SOPA/PIPA is Fine, the Mechanisms are Flawed

It isn’t often that you see the MPAA on the defensive.  Their recent release about the SOPA/PIPA blackout, Chris Dodd said: “It is an irresponsible response and a disservice to people who rely on them for information and use their … Continue reading

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The Mess That Is Television

Though I didn’t plan it, we ended up with sort of an “audio/visual” Christmas.  I got AirPlay-capable Pioneer receivers for my family and my brother.  I also gave several Roku boxes as gifts:   the entry level model was $45 (Amazon … Continue reading

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I Want Someone to “Amazon” Health Insurance

We pay about $1600/month for family health insurance.  It’s a pretty good HMO plan from Blue Cross/Blue Shield of MA (BCBSMA), and we’ve been generally happy with their benefits.  However, we miss ten years ago, when it was $600/month, with … Continue reading

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Marketing Misfire: QR code to Mobile Ad

Here is your marketing misfire of the week. This company takes out a full page ad in TIME magazine, puts in a QR code, but doesn’t even mobile-optimize the landing page! Those fonts are really tiny.

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Followup: Don’t Start a Company

I usually blog by value, but now, I’m blogging by reference. With that bad piece of geek humor out of the way, I want to thank Dharmesh Shah for graciously publishing my article on his OnStartups blog. The comment stream … Continue reading

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The CPU Free Lunch is Over

Back in the late 70s, my dad ordered a Heathkit H-89 computer.  It had a 2 Mhz 8-bit Z-80 processor, took months to arrive, cost $1600 (in 1980 dollars!) and we had to put it together.  Now, you can go … Continue reading

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The GAAF Ecosystem

When we started Open Market in 1994, the Internet was pretty much the Wild West. Everyone was figuring out what it “meant”, and it was a time when a 2-person company could have the on-line presence of IBM (and often … Continue reading

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Why The New Gmail Interface Is So Bad

I’m reading Steve Jobs’s biography, and though I’ve heard many of the Apple stories, it’s amazing to me how involved he was in fine details of Apple’s product design.  It reminds me that details matter, great products are about details, … Continue reading

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The Subtle Power of Git

Unless you’re a software developer, you’ve probably never heard of Git. If I told you it’s a source code version control system, you’re might then think, “who cares?” Occasionally, a tool comes along that quietly but powerfully changes the way … Continue reading

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Chief User Experience Officer

Steve Yegge’s post about Google’s platform strategy has been making the rounds lately, and buried in it is something very interesting: Jeff Bezos is an infamous micro-manager. He micro-manages every single pixel of Amazon’s retail site. He hired Larry Tesler, … Continue reading

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